If you’re an artificial grass installer in the Las Vegas area searching for a synthetic grass manufacturer, you’ll likely find yourself with multiple options to choose from. But how can you determine which option is best for your business without risking an unhappy customer? When you’re researching the premier artificial turf manufacturers in your area, take these four factors into consideration before committing to one wholesaler.
High-Quality Synthetic Grass Products
The first and most important factor that installers look for in a synthetic turf manufacturer is the quality of the product. Any synthetic turf installer understands the importance of using top-quality materials, which is why the appearance, longevity, and value of a turf manufacturer’s product line is priority No. 1.
To ensure the best quality, installers should look for manufacturers who use only the best materials in their production process. This includes using high-grade yarns, sturdy backing materials, and ultra-efficient drainage systems. A reputable manufacturer will have a strict quality control process in place to ensure that their products meet industry standards, and their products will generally always be made right here in the USA.
When researching any business to trust with your money, the first thing most people do is look at online reviews. After all, these are installers and homeowners who have used the manufacturer’s products and can testify to their quality and customer experience.
A manufacturer that has consistently positive five-star reviews is always the best choice. These reviews are a good indicator of their reputation and the quality of their products, so they can provide you with the confidence that you’ll have a similarly positive experience when working with them during the ordering process.
Easy Ordering & Shipping
Another factor that installers should take into consideration when choosing a wholesale synthetic turf manufacturer is the ease of the ordering and shipping process. Time is of the essence when it comes to installations, and delays caused by complications with the ordering process can be costly and inconvenient. As such, installers need to work with manufacturers that have a streamlined and efficient process to keep their homeowners happy.
A good synthetic turf manufacturer will have clear and user-friendly ordering systems in place, making it quick and hassle-free for installers to place orders. They should also provide accurate and timely updates on the status of the order and ensure that the turf product is delivered on schedule. At SGW Las Vegas, we provide same-day shipping from our warehouse to ensure that our installers have the products they need as soon as possible and can keep their clients happy.
Expert Customer Service
Customer service is a vital component of any business, and this is not different for turf manufacturers. As installers, you rely on your manufacturer to provide you with necessary support and assistance throughout the ordering and shipping process, and even the installation process if something goes wrong. This is why it’s essential for a manufacturer to have a team of industry experts who can guide you through every step of the process, from initial product ordering to final installation.
This also includes providing a warranty that guarantees against defects. Mistakes happen, but you should have total peace of mind in the event that you do receive a defective turf roll. At SGW Las Vegas, we offer a 15-year manufacturer warranty on all of our landscape turf products and an 8-year warranty on all of our putting green products. If you experience any defects or manufacturing problems during the installation process, we’ll provide new material at no additional cost or issue a credit for the equivalent amount. This warranty also extends to your client, so you can have full confidence when installing SGW turf.
If you’re looking for a reliable and trustworthy artificial grass wholesaler in the Las Vegas area, then look no further than SGW Las Vegas. We have been an industry-leading artificial grass manufacturer and artificial turf distributor for more than 20 years, helping installers and homeowners alike with all their artificial grass installation needs. To find out more about our products or to receive guidance with your next turf grass installation, contact your local Synthetic Grass Warehouse facility today.